Above / The 2016 Citizen Survey is now available online. The public is encouraged to share thoughts on 11 items including traffic, public safety, garbage, communication, water, electricity, streets and sidewalks; and to tell the city what three areas of service need the most emphasis. And there’s much more that seeks feedback… And it takes some time…
UPDATE, Nov. 21, 2016 / In response to inquires from folks who want to know how long they have to take the 2016 Citizen Survey, the survey will stay open until the City of Naperville reaches the number needed – 1,200. Once they hit that number, the survey will close. To participate, visit www.naperville2016survey.org.
Posted Nov. 11, 2016 / The City of Naperville is conducting a citywide Citizen Survey to solicit feedback from residents on a variety of City services such as public works, transportation, public safety, utility services and public information practices.
The purpose of the 2016 Citizen Survey is to assess public satisfaction with the quality of City services, gather input about the community’s priorities and help the City better understand how satisfaction levels have changed over time. In addition, the survey will help measure the City’s performance in fulfilling its recently adopted ends policies of high performing government, public safety, economic development and financial stability.
Earlier this month, a mailed paper copy of the survey was distributed to a random sampling of 1,200 households throughout the community. The City is also making the survey available electronically to all residents who wish to provide their input. To participate, visit www.naperville2016survey.org.
Local citizens are encouraged to respond
“Our citizens are the perfect source from which we can learn how to improve the quality of life and the quality of City services here in Naperville,” Mayor Steve Chirico said. “Please take the time to respond. Your input is important to us and will continue to help us move forward with our goal of making Naperville an even better city to live, work and raise a family for generations to come.”
Help update Citizen Survey
The last Citizen Survey was conducted in 2012. Results from that survey helped the City make several changes to a variety of services residents identified as high priority, including completion of the Route 59 Expansion Project, implementation of the City’s recycling cart program, a redesign of the City’s website and an increased social media presence by the Police Department.
For more information on the 2016 Citizen Survey, visit www.naperville.il.us/government/mission-and-ends-policies/.
Editor’s Note / PN’s most frequently asked questions are related to special events for the public that create street closures. During our first glance through all the groups of questions, we advanced too quickly and overlooked Question 28. Just keep forwarding “Next” until you get to the end. Thanks.
