Scams are on the rise and are becoming more sophisticated in their approach.
Scammers use techniques called phishing whereby fraudulent communications are sent (by email, phone, or text) that appear to come from a legitimate source. Like fishing, scammers “phish” by casting a big net and waiting to see who nibbles. But phishing has become even more targeted now in what is known as Spear Phishing. Scammers are posing as businesses that are known to the victim, which makes them much more believable.
Julie Smith, Crime Prevention Specialist with the Naperville Police indicated that scammers will often use fear to lure the victim. Common text messages and emails will say things such as: an account was hacked, there is a problem with an account, an account needs updating, or that there is a computer virus. They create high stress for the victim to get a quick response, which is a request to send money through such means as gift cards or to transfer money into cryptocurrency.
Smith suggested taking a step back or pausing if you receive such a telephone call and to ask yourself, “Does this make sense?”
Smith stated that a good practice is to thank the caller for the information, hang up, and then independently verify it through the appropriate channels, such as contacting the business in question or checking your accounts. Notifying police also is encouraged.
Common spear phishing scams pose as Microsoft, Amazon, Social Security, PayPal, and Illinois Tollway/IPASS.
“Close everything out, don’t click on any links, don’t engage, and independently verify,” is the best advice Smith offers. When dealing with scammers, Smith adds, “Don’t be afraid to stop talking to them.”
Carpe Diem!