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Naperville
Monday, May 20, 2024

DuPage County set to offer energy assistance to income-eligible households

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Wheaton – The DuPage County Community Services Department, as administrator of the Energy Assistance Program in DuPage County, has announced that funds are available to assist income-eligible households with their natural gas, propane and/or electric bills and furnace assistance for inoperable heating systems.

The program will begin taking applications on Mon., Oct. 2, 2023, for seniors, the disabled and families with children under the age of six years.

On Wed., Nov. 1, households that are disconnected from their utilities, have a disconnection notice or have less than 25% in their propane tank can start applying for assistance.

All other income eligible households can start applying Dec. 1, 2023.

The application end date is now changing to Aug. 15 instead of May 31. Applications will be taken on a first-come, first-served basis through Aug. 15, 2024. Households that receive a one-time benefit may return during this period for a Reconnection Assistance or Furnace Assistance benefit(s). 

Households must be at or below 200% of the federal poverty level to receive a benefit from LIHEAP.  The 30-day income guidelines for LIHEAP are based on Federal Poverty Guidelines, State Median Income and the number of persons living in the household.   The income guidelines are as follows: 1-$2,430, 2-$3,287, 3-$4,143, 4-5,000.

Go to dupagecounty.gov/liheap or liheapillinois.com to know income limits for households with 5 members and more.

The Low Income Home Energy Assistance Program (LIHEAP) provides one-time benefits to income eligible homeowners and renters to help with energy bills and for reconnection of energy service. Propane customers who are part of the priority group are encouraged to apply when the program opens in October. Propane prices typically increase during the winter months so by applying early propane customers will see their LIHEAP benefit go further.

In Naperville, applications also accepted at Loaves & Fishes

Applications will be taken at DuPage County Community Services at 421 N. County Farm Road, Third Floor, in Wheaton, as well as at Loaves & Fishes at 1871 High Grove Lane in Naperville, and area Township offices. 

All documentation required with application

To submit an application, you MUST submit ALL documentation required:

1.         Proof of gross income from all household members for the prior 30-day period beginning with the date of application.

2.         Proof of Social Security numbers or Individual Taxpayer Identification Number (ITIN) for all household members.  Individuals without an SSN or ITIN can still apply and DuPage County will advise accordingly.

3.         A copy of current heat and electric bills issued within the last 30 days.

4.         A copy of rental agreement (if renting) showing that utilities are included, the monthly rental amount and landlord contact.

5.         Other documents may be needed based on your household situation.  If you have questions regarding this, please call our office.

Call Community Services for more information

For outreach locations, schedules and information on what documents are needed to apply and different ways to submit your application, call Community Services at 630-407-6500 or 1-800-942-9412 (toll-free).

Submitted by Evan Shields, Public Information Officer, DuPage County Board

Naperville is represented by District 5 in DuPage County

Naperville in DuPage County is served by District 5. District 5 DuPage County Board members are Sadia Covert, Dawn DeSart and Patty Gustin

District 5, DuPage County, Illinois

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