Above / Since Mon., April 22, and likely running until May 20, lobby flooring replacement and other scheduled construction will impact citizen access to Naperville Police Department located at 1350 Aurora Avenue.
UPDATE, April 30, 2019 / While checking the high water over the banks of Lake Osborne behind the Naperville Public Safety Center, we ran into Chief Bob Marshall who suggested we take a look at the progress in the lobby at the Naperville Police Department. Renovation and upgrades of the public area were going on for the first time since the police station opened nearly 30 years ago.
Chief Marshall directed us to Robert Bobinsky who along with other public information officers were temporarily set up in the NPD Community Room.
The flooring replacement is part of a larger lobby remodel, which is expected to take five weeks to complete.
A sign indicates the temporary entrance to the department’s community room will be established to the right of the department’s front doors, granting citizen access to front desk and records staff for the remainder of the remodeling project, which includes an upgrade to the area’s electrical system, security enhancements, an update to the front desk, new furniture and fresh paint.
Original Post, April 16, 2019 / The removal and installation of new flooring in the Naperville Police Department’s main lobby will restrict citizen access to front desk and records personnel during the week of April 22.
Walk-in business will be closed / Use phones to contact NPD
During this time, citizens will be unable to conduct regular walk-in business at the Naperville Police Department, 1350 Aurora Ave., and are asked to use the following alternative methods:
- In an emergency, dial 9-1-1
- File a non-emergency police report at https://www.naperville.il.us/npdonlinereporting
- File a FOIA request at https://www.naperville.il.us/foia
- Pay a parking ticket online at https://napervillecitations.t2hosted.com/ or in person at the City of Naperville’s Finance Department, 400 S. Eagle Street, Naperville, IL 60540
- Appeal a parking ticket at https://napervillecitations.t2hosted.com/
Use 911 for emergencies / Call (630) 420-6157 for records, etc.
During construction, citizens can speak to police department personnel by calling the records section at (630) 420-6157, the department’s non-emergency number at (630) 420-6666 or by utilizing the red phone located outside the front doors of the police department.
Project expected to be completed in stages by May 20, 2019
Beginning Mon., April 29, a temporary entrance to the department’s community room will be established to the right of the department’s front doors, granting citizen access to front desk and records staff for the remainder of the remodeling project, which includes an upgrade to the area’s electrical system, security enhancements, an update to the front desk, new furniture and fresh paint.
In this temporary location, regular hours of operations will be resumed. Front desk staff will be available to the public from 7AM until 8PM on weekdays and from 10AM to 6PM on Saturdays. Records staff will be available Monday through Friday from 8AM to 5PM.
Pending unforeseen delays, department operations will return to normal on Mon., May 20.
Report submitted by Commander Mike Son, Public Information Officer, for the Naperville Police Department. (PN Photos)