Every nonprofit agency has an internal debate as to how they know their work “matters.” Recently our Senior Leadership Team revisited our internal metrics, focusing on outcomes that impact those challenged by developmental disabilities and autism. The discussion helped us put into perspective not only what we do, but helped us better state why what we do “matters.”
We have four key programs within Little Friends that help children from 18 months old to supporting adults through aging and end of life circumstances. As we evaluated our work and the outcomes we achieve, it became apparent that our outcomes revolved around three critical areas:
- Attainment of Life Skills
- Development of Communication Skills
- Providing for and enabling Quality of Life
Most of us are able to do these things without help. For others, these skills and abilities don’t come easy and are not taken for granted. For example, important life skills that we help develop include toileting and potty training. Ultimately, our work has us striving to provide those we serve with independence, building a skillset that includes the abilities to wash, dress, and feed themselves.
Developing communication skills is another outcome we work on daily. Providing someone the ability to express themselves, and working toward the skills necessary to be in a social setting with comfort and confidence is an accomplishment.
These two areas of focus are integral to the quality of life our clients are able to enjoy. They are building blocks that lead to our clients having the ability to make personal choices, be a part of their community, and even learn skills that enable them to work and earn a living.
We have more to share, but now, more than ever, know why what we do matters!
Did you know? Little Friends, Inc., has been making a difference in our community since 1965. To learn more, visit www.littlefriendsinc.org.