The Naperville Police Department is currently experiencing technical difficulties with non-emergency phone lines.
Callers that contact the non-emergency number of (630) 420-6666 and choose Option 0 or Option 1 will be disconnected.
We expect this issue to be resolved by mid-day Tuesday (11/10/2015).
If you need to contact the police department for a non-emergency issue, the dispatch center can be reached at (630) 420-6147 (24 hour availability) or you may contact the front desk at (630) 420-6665, between the hours of 8AM and 8PM.
It should be noted that the City’s 911 emergency number is unaffected by this problem.
Commander Jason Arres, Naperville Police Department, Office of Professional Standards